January 11th, 2010

Doing business in a social world

A Manifesto for Social Business | CustomerThink – CRM, CEM & Social Media This is a great post; a couple snippets: “It’s not about ‘influencers’ per se, but the social networks in which influe…

Permalink Social Media Comments Off
January 10th, 2010

India Inc – wake up! Social Networking’s here to stay.

An article titled Social Networking plagues India Inc which is based on a survey conducted by Assocham just goes to show that they’re really sleeping or threatened, while their world’s moving forw…

Permalink Social Media Comments Off
January 5th, 2010

Just because I buy a product does not mean I want have a relationship with it

While brands still try hard to “crack the Social Media code,” most seem to understand consumers no longer find the prospect of being friends with a brand more engaging than the single click it took to…

Permalink Social Media Comments Off
January 5th, 2010

Quoted: China Daily on Social Media

Tiffany Wong recently published the first of a multi-part series in China Daily on Social Media, speaking with myself and Jonathon Zhu, who runs the Hong Kong Internet Project. Zhu has come out with…

Permalink Social Media Comments Off
January 5th, 2010

Quoted: China Daily on Social Media

Tiffany Wong recently published the first of a multi-part series in China Daily on Social Media, speaking with myself and Jonathon Zhu, who runs the Hong Kong Internet Project. Zhu has come out with…

Permalink Social Media Comments Off
December 30th, 2009

Social media marketing: Can I trust you?

Some believe today’s students are savvy social media users who are more trusting of organizations than older users and don’t care for ambiguity. If that’s true, Dan Zarrella’s The Social Media Mar…

Permalink Social Media Comments Off
December 24th, 2009

Social media survey: 62% of CMOs plan to boost social media budgets for 2010

According to an online survey conducted by Bazaarvoice and The CMO Club of 133 chief marketing officers, 62% of respondents said they would boost their social media budgets next year. The CMOs p…

Permalink Social Media Comments Off